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5 Reasons Why CRM is Important for Small Businesses

January 12, 2017 by James Andy

Incorporating the best customer experience management practices is a matter of the utmost importance not just for smooth workflow but also of strategic importance. Though they may not directly bring in more revenue to the company they drastically increase the brand value and customer acquisition along with customer retention. One such method to improve the customer experience is by integrating a CRM (Customer Relationship Management). A small … [Read more...]

Categories: Technology Tags: CRM for small business, small business CRM

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